Contact Us

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FreedomRewardz Service Centre:

Postal Address:

The Qube, A-703,
MV Road, Marol,
Off Andheri-Kurla Road, Andheri (E) Mumbai,
Pin Code – 400059
India


Email:

Email General Queries ( info@freedomrewardz.com )

Email Member Support ( membersupport@freedomrewardz.com )

Email Partner Information ( partner@freedomrewardz.com )

You can contact us on:
  • 6000-8500 (Local call charges apply from Mobile or Landline,
    anywhere in India)
  • 1800-209-8500 (Toll Free number from BSNL & MTNL networks only)
Operational Hours*:
  • Monday to Saturday from 9 AM - 9 PM
  • Sunday from 9 AM - 6 PM

*Please Note: Our Service Centre is non-operational on all National Holidays

Close

FreedomRewardz Mobile "FREEDOM" 567678

Topic Send SMS to 567678 Reply
To check your Account
Balance
FREEDOM BAL < FRNUMBER >
e.g:- FREEDOM BAL   1234567890
For Activated Members
Dear Amit, as on 27-03-09, you have XXXX FreedomPoints. Your last transaction date was DD-MM-YY

For Non Activated Members
Sorry your FreedomRewardz membership is not active. To activate, please visit www.FreedomRewardz.com or call Freedom Relationship center at 60008500(local call chrgs apply).
To retrieve your Membership Number FREEDOM ID
e.g:- FREEDOM ID
For registered mobile numbers
Dear Amit, your Freedom membership no. is 1234567890. For more details please call Freedom Relationship center at 60008500(local call chrgs apply).

For non registered mobile numbers
The mobile number is not registered with us. To activate your Freedom membership no. please visit www.FreedomRewardz.com or call Freedom Relationship center at 60008500(local call chrgs apply).
To check the Status of your Redemption Request FREEDOM REDM < FRNUMBER > < REDEMPTION ID >
e.g:- FREEDOM REDM 1234567890 098765432
Correct
Dear Amit, the Status of your redemption order with redemption ID 098765432 is ”In Process” / ”Dispatched” / ”Cancelled”

Error
Sorry, the requested redemption order for ID:-098765432 does not exist with us. Please try again or call Freedom Relationship center at 60008500(local call chrgs apply)
For any other Help with regard to FreedomRewardz FREEDOM HELP
e.g:- FREEDOM
Account Balance (FREEDOM BAL < FRNUMBER>)
Redemption Order Status (FREEDOM REDM < FRNUMBER > < REDEMPTION ID>)
Retrieve Membership Number(FREEDOM ID)
Stop receiving messages from FreedomRewardz(FREEDOM DND)
Info on First Use Campaign (FREEDOM 100)
Customer Service - Local Call 60008500/Website
(www.FreedomRewardz.com)
To activate SBI Gift Card FREEDOM GC ReceiptID
e.g:- FREEDOM GC 00001
Dear Member, your SBI Gift Card has been successfully activated. Call at 60008500 for assistance.
If you don’t want to receive alerts or promotions FREEDOM DND
e.g:- FREEDOM DND
Dear Amit, you have been successfully registered in our opt-out list. Please call Freedom Relationship center at 60008500(local call chrgs apply) for any information.